Terms & Conditions

RETURN POLICY
We want to ensure that you are completely satisfied with your purchase. Returns and exchanges are accepted for a refund on merchandise within 21 days of your order receipt. All sale items are final sale, and cannot be returned. We accept returns and exchanges on full price merchandise that has not been worn, altered, or washed and with all tags attached. All merchandise eligible for return or exchange must be in its original, unused condition. Greensource gladly honors a one-time price adjustment on full-price merchandise within seven days of the purchase date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments. Please note that we do not refund initial or return shipping and handling charges.

Please send your return or exchange to:

Greensource
1020 SW 34th Street
Renton, WA 98057

PRIVACY POLICY
Thank you for visiting Greensource.com. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

COLLECTING INFORMATION
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists

COOKIE/TRACKING TECHNOLOGY
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

PRIVACY CONTACT INFORMATION
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: john@greensource.com
By Phone: 425.656.9123

OTHER INFORMATION

FREE SHIPPING
Greensource.com offers free shipping on all domestic orders placed on our website, with no minimum order sizes!

Greensource.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-5 business days.

If your order was placed Monday through Thursday, before 10AM PST it will be shipped the same day, otherwise, it will be shipped the following day. If your order was placed on Friday prior to 10AM PST, the order may be shipped the same day, if not it will be shipped on the following Monday. You will receive an e-mail confirmation once your order has shipped.

USER RESTRICTIONS
All trademarks, service marks, trade names and photography are the property of Greensource LLC. No use of these may be made without the prior written consent of Greensource LLC except to identify the products or services of Greensource LLC. The products, logos, designs, advertisements, and photographic images described or displayed on the site are the intellectual property of Greensource LLC and may not be used without permission. Our site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests are owned by Greensource LLC. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site. Any violation of this may result in legal action.

COMMUNICATIONS AND SUBMISSION
All communications, comments, feedback, suggestions, ideas or other submissions offered to Greensource LLC shall be and remain the property of Greensource LLC. In turn, Greensource LLC shall be free to use the content of such communications (including ideas, inventions, concepts, techniques) for any purpose including development and/or marketing of goods and services. By participating in surveys, contest or promotions of this site or by requesting promotional information or updates, you hereby agree that Greensource LLC may use information about you for marketing, product development or promotional purposes and is under no obligation to pay the user any compensation for any submissions.

DURATION
You may terminate this agreement at any time. Greensource may terminate this agreement at any time without notice, and deny you access to the site if you fail to comply with the provisions of this agreement.

CANCELLATION POLICY
Should you wish to cancel your order, you must email us immediately. 25% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be canceled.